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CRM Masters Infotech: The Company That Is Helping Organizations Integrate AI With CRM

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CRM Masters Infotech Helps Organizations Integrate AI With CRM

Since the last few years, companies across the world have been using cloud-based software or tools. The one cloud-based software that has benefited companies greatly is customer relationship management or CRM software. CRM software or tools help organizations organize and regulate information related to its customers.

While using CRM software has become a must for every organization in the world, it is also important for companies to integrate it with artificial intelligence or AI to ensure it works optimally. Learning the different elements or nuances associated with AI is the need of the hour and so is integrating it with tools which organizations have been using for years. The one company that is helping business organizations integrate AI with CRM smoothly and guiding them towards using these elements to propel their growth forward is CRM Masters Infotech, a Gurgaon based company driven by a solid team.

Talking about the importance of integrating AI with CRM, a spokesperson from CRM Masters Infotech says, “Once your customer relationship management software gets integrated with AI, it will enable employees to exhibit higher productivity and do their much more efficiently. AI will assist CRM in a variety of tasks including managing calendars, making calls, scheduling meetings, and taking notes. It also helps the business using a more structured approach to customer segmentation. By using intelligent algorithms, one can out customers into different segments based on various factors like purchasing behaviour, demographics, and preferences. The process of lead management, too, becomes much more simplified.”

CRM Masters Infotech has spent a lot of time, resources, and energy in studying more than 80 CRM software and tools over the years. The company has closely observed how these tools have evolved in these years. It has also studied AI in detail and done extensive research on how CRM and AI could be integrated with each other. The company initiates this integration process after taking into account all the issues and hindrances companies and employees face.

Elaborating on the same, the spokesperson states, “CRM systems, which are powered by AI, integrate a plethora of different technologies, operational processes, and data sources. While integrating AI with CRM, you have to ensure the different processes are in sync with each other and working properly. Because of this, companies find it a little challenging to do this. When we collaborate with an organization, we break down the integration process into simpler steps and execute everything properly.”

There are several prominent use cases of the integration of AI with CRM.

  • When you integrate AI with CRM, business intelligence gets an immediate boost.
  • AI works towards analyzing a large amount of data from different touch-points and uses machine learning algorithms to chart out trends and patterns.
  • Another big advantage of this integration is sales optimization.
  • AI stimulates CRM sales modules by using predictive analytics to get leads driven by past interactions and conversion potential.

Since 2016, CRM Masters Infotech has offered its services to some of the most reputed organizations based in India and abroad. The company is a Zoho Consulting Partner & Salesforce Consulting Partner. The company specializes in offering customized IT solutions to organizations using Zoho, Salesforce, Shopify, AWS, WordPress, Microsoft Dynamics 365, and other tools. The company has helped more than 1500 clients embrace the digital revolution and transform themselves for the better.

Company Name: CRM Masters Infotech LLP

Address: 529-532, Fifth Floor, Vipul Trade Center, Sector 48, Gurgaon, Haryana India – 122018

Contact Email: info@crm-masters.com

Phone: +91 9810824033

Website: https://crm-masters.com

Social Links:

Linkedin: https://www.linkedin.com/company/13749494/admin/feed/posts/

Youtube: https://www.youtube.com/channel/UCVFZt1Rrh5Wws6giAqKOemw

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India’s First FinTech Startup Simplifying Provident Fund Challenges for India’s workforce

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Launched in October 2023, FinRight Technologies, a Mumbai-based fintech startup founded by CRED and Amazon professionals, addresses personal finance challenges uniquely. With a vision to address some of the most challenging pain points in personal finance, FinRight has chosen Employee Provident Fund (EPF) as its first major focus area as accessing this retirement corpus has become increasingly complicated.

In FY23, over 5.21 crore PF withdrawal and transfer claims were filed, but a staggering 25.8% of them–around 1.34 crore of PF claims–were rejected. For final PF withdrawal claims, the PF claim rejection rate hit a five-year high of 34%. These numbers reveal the deep-rooted challenges employees face when dealing with their Provident Fund claims, making it one of the biggest financial hurdles in India today.

Since its launch in 2023, FinRight has assisted over 5,000 customers on their PF withdrawals and online PF claims, offering a unique combination of tech-driven and human support around intricate rules and processes to provide personalised guidance and assistance. Individuals seeking to withdraw their EPF or resolve issues with EPF transfers can now turn to FinRight for seamless support. By visiting www.finright.in, users can access expert assistance powered by FinRight’s cutting-edge platform. The fintech startup ensures that EPF withdrawal requests initiated through its platform receive dedicated attention, significantly reducing the risk of rejection and simplifying the process for India’s workforce.

“Most people find understanding rules & processes around PF transfers and PF withdrawals daunting. The market is crowded with unorganized PF agents and PF consultants who lack expertise, provide inconsistent service, and often charge exorbitant fees. We saw an opportunity to deliver professional, transparent, and affordable solutions to simplify Provident Fund claims for everyone. Our goal is to empower individuals to access their money without stress or delays” said Amey Kanekar, Co-founder of Finright Technologies Pvt. Ltd.

FinRight is gearing up to introduce digital automation to tackle EPF issues seamlessly by integrating EPFO APIs and employing AI, the founder revealed. “8/10 people discover problems with their EPF only when they need funds, and that’s a challenge we aim to address head-on,” he said. As part of this initiative, FinRight will soon launch a “Get Your EPF Reviewed” online service, empowering users to identify discrepancies instantly in their EPF accounts with just a few clicks.

FinRight’s impact is best demonstrated through the experiences of its customers, who have successfully navigated complex online PF withdrawals issues with the platform’s help:

* Vikas K., Tech Professional in Delhi: “After leaving a tech company where I worked for eight years, I struggled to withdraw my Rs37 lakh EPF due to a mismatch in my father’s name and errors from a subsidiary transfer. My claims were rejected 16 times. FinRight stepped in with a joint declaration and rigorous follow-ups with EPFO, resolving the discrepancies and enabling a successful PF withdrawal within a month. Their expertise in handling Provident Fund withdrawal was a huge relief.”

* Ganesh R., Healthcare Professional in Chennai: “After 20 years across 3 organizations, my online PF withdrawal claim was rejected, citing ‘insufficient service.’ This PF claim rejection occurred because the employer had failed to correctly update my service. Despite seeking help from multiple PF consultants and PF agents, the issue persisted. That’s when FinRight came to my rescue. They helped me navigate the complex process between employers & EPFO, ensuring my service records were updated. This enabled me to access Rs75 lakhs of my PF balance”.

Angel Funding:

FinRight, driven by its mission to simplify personal finance challenges, has secured seed funding from investors. The startup aims to broaden its offerings to tackle additional personal finance pain points, including insurance claims, taxation, and estate planning. Simultaneously, it plans to scale its operations to major Indian cities, reinforcing its position as a trusted leader in financial assistance and provident fund services.

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AI-Powered WhatsApp Bot to Simplify Solar Consultations by Bigwit Energy

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The new WhatsApp bot from Bigwit Energy streamlines the solar consultation process, offering personalized guidance, detailed proposals, and easy scheduling for site visits.

Bigwit Energy Pvt. Ltd., a trailblazer in solar energy solutions, has unveiled its latest innovation: an AI-powered WhatsApp bot designed to streamline the solar consultation process. This revolutionary tool offers personalized guidance, detailed proposals, and seamless scheduling for site visits, making solar energy adoption more accessible than ever.

The WhatsApp bot is a one-stop solution for customers exploring solar energy options. It addresses queries about solar power systems, explains the benefits of solar installations, and provides tailored advice on system configurations. By leveraging AI, the bot ensures precise, personalized and unbiased interactions, catering to the unique requirements of every user.

Key Features of the WhatsApp Bot:

  • Instant Guidance: Customers can ask questions such as:
    • “What solar plant size is suitable for my home?”
    • “Whats the difference between an off-grid and hybrid system?”
    • “Which system matches my energy needs?”
  • Custom Proposals: After analyzing customer inputs, the bot generates a comprehensive proposal detailing the recommended solar plant size, estimated energy savings, and potential return on investment.
  • Easy Scheduling: Customers can book site visits directly through the bot, allowing Bigwit Energy’s technical experts to assess locations for optimal solar installations.

How to Access the Bot: To connect with the solar bot, customers can send a WhatsApp message to +91 9325449627 or click here to start a chat. The platform offers quick, accurate responses and personalized recommendations, making the transition to solar energy simple and stress-free.

Bigwit Energy is enhancing the bot with additional capabilities, including a quotation comparison tool. Soon, customers will be able to upload multiple vendor quotations to receive an “apple-to-apple” comparison. This feature will provide unbiased insights, simplifying decision-making and ensuring customers choose the best value solution.

Future Developments: The company is also developing a support bot integrated with online inverters. This tool will assist customers in diagnosing technical issues, optimizing solar plant performance, and scheduling maintenance. Whether addressing system errors or maximizing power output, the support bot will act as a 24/7 virtual assistant for post-installation support.

“Our mission is to make solar energy accessible and hassle-free for everyone,” said Subodh Mahajan, Founder of Bigwit Energy Pvt. Ltd. “This WhatsApp bot represents a significant step forward in delivering transparency and efficiency, from consultation to installation. It embodies our commitment to customer empowerment and sustainable energy solutions.”

By automating and optimizing the consultation process, Bigwit Energy reinforces its position as a leader in innovative solar solutions. The WhatsApp bot not only saves time but also empowers customers to make informed decisions, paving the way for a greener, more sustainable future.

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ProAce and Star Navigation Systems Launch ProAce Star India, Revolutionizing Aviation and Railway Safety in India

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New Delhi [India], December 5: In a groundbreaking collaboration, ProAce Business Solutions Inc. and Star Navigation Systems Group Ltd. have announced the launch of ProAce Star India Private Limited. This joint venture aims to transform India’s aviation and railway sectors by enhancing safety and operational efficiency through state-of-the-art technology.

The initiative introduces the In-Flight Safety Monitoring System (ISMS), featuring a proprietary Identical Twin System and real-time monitoring capabilities, seamlessly integrated with Artificial Intelligence (AI) and Augmented Reality (AR). These advancements are tailored to meet the unique demands of the Indian aviation market while aligning with the country’s “Make in India” initiative.

Cutting-Edge Technology for Enhanced Safety

Star Navigation, a global leader in real-time monitoring technology, has revolutionized aviation with its innovative systems. Their patented technology relays data seamlessly from aircraft to satellite and then to customer ground stations, powered by an advanced graphical user interface integrating AI and AR. Dubbed the “identical twin” by Star, the system provides unprecedented real-time analytics and insights.

ProAce Business Solutions Inc., renowned for its success in introducing high-impact technologies to global markets, brings its strategic expertise to help Star Navigation penetrate the Indian market. Together, the two companies have joined forces under ProAce Star India to implement these advanced solutions, enhancing aviation safety and efficiency across the country.

Driving Profits and Efficiency in Aviation

ProAce Star India is set to deliver transformative benefits across the aviation sector:

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TalentGenius Launches TalentAgent in India: AI-Powered Career Success Platform for Tech Professionals

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Thousands of New India-based Tech Opportunities Available.  

San Francisco, CA – November 19, 2024 — TalentGenius, the leading career management and job search platform for tech professionals, announces the expansion of its job listings to include India. The platform now offers tens of thousands of career opportunities specifically for the country’s tech professionals, with a focus on global system integrators (GSIs) and global capability centers (GCCs). 

The TalentGenius TalentAgent™ tool goes beyond traditional job search filters by AI-powering users to find precisely the jobs they’re looking for with unmatched accuracy. By analysing user preferences, skills, and career goals, TalentAgent presents perfectly tailored matches, making the process of finding the right job faster and easier. 

“We’re excited to bring our career success platform to Indian technology professionals with this significant expansion,” said Malcolm Frank, CEO of TalentGenius. “Our mission is to empower our users to thrive in the AI economy. TalentAgent puts the power of AI on the side of talent, giving job seekers greater control and precision by cutting through irrelevant listings and delivering top-quality matches that align perfectly with their skills and ambitions.”

As part of this commitment, TalentGenius offers several advanced tools to equip tech professionals in India with powerful, career-advancing insights:

  • AIX – AI Exposure Score: A personalized AI Exposure Score helps users understand how AI is shaping their current role and influencing their career path. This tool empowers professionals to take a proactive approach to their AI-readiness.
  • Skills Analysis: Allows users to analyse their existing skills against their peers, and gives a quick snapshot of which skills are in demand and which ones are less competitive. From here users can build a plan to increase their marketability and earning potential. 
  • AI Tools Recommendations – Using individual profiles, TalentAgent matches AI tools to each user, giving them what they need to use and learn in order to do their job better and upskill themselves in an AI-powered environment. 

TalentGenius is designed to be more than just a job search site. The platform empowers tech professionals to adapt and thrive in an evolving job market. “We’re setting a new standard in how candidates find and build careers,” added Frank. “Our tools enable professionals not only to find the right role but to continuously grow in their field with the latest insights in AI-driven job readiness.”

About TalentGenius

TalentGenius provides career management and job search solutions for technology professionals, alongside advanced talent sourcing and AI assessment  tools for businesses. With its AI-driven job-matching tool, TalentAgent, and powerful features like the AI Exposure Score (AIX) and Skills Analysis modules, TalentGenius simplifies the job search process for users and supports companies in finding and evaluating top talent inside and outside their organisations. TalentGenius’s global reach now includes tens of thousands of tech job listings in India, with more expansions on the horizon.  

For more information, please visit TalentGenius.io/Signup or contact:  

Crystal Parra  

Marketing Director  

crystal@talentgenius.io

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Chery PHEVs’ 1700+ KM Challenging Test Tour Global KOCs Praise the Power and Range

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From October 14th to October 16th, Chery’s two PHEV models embarked on a 1,700+ KM journey, starting from a tour of Guangzhou’s Hua’e Lou, followed by the driving challenge at Mount Longhu, and concluding with the ecological protection experience at Poyang Lake, before arriving at Chery’s headquarters in Wuhu, China. With their impressive power, extended range, and efficient charging technologies, the vehicles garnered unanimous praise from invited KOCs.

During the driving challenge at Mount Longhu, the Tiggo 9 PHEV and Arrizo 8 PHEV became the center of attention thanks to their remarkable power performance and intelligent control systems. Faced with the winding roads of Mount Longhu, the Tiggo 9 PHEV’s 1.5T engine paired with the third-generation DHT hybrid transmission proved its prowess. The 4WD version boasted an output power of up to 450 kW and a peak torque of 915 N·m, effortlessly handling steep slopes and complex terrain, allowing drivers to experience the thrill of driving fully.

The Arrizo 8 PHEV has an advanced 1.5TGDI fifth-generation hybrid engine, a market highlight due to its ultra-low fuel consumption and high performance. The engine demonstrates outstanding energy utilization with a thermal efficiency of up to 44.5%. It also delivers a maximum power of 115 kW and a peak torque of 220 N·m, ensuring a powerful and smooth driving experience.

The intelligent control systems of both models played a crucial role in the driving challenge. The Tiggo 9 PHEV features an all-dimensional intelligent driving safety system equipped with 30 active safety configurations, including L2.9-level ADAS, highway navigation, and memory parking, offering comprehensive safety for drivers. Meanwhile, the Arrizo 8 PHEV, with its advanced intelligent control system, provides real-time vehicle monitoring and precise adjustments, allowing drivers to enjoy driving fun while feeling secure.

During the Poyang Lake ecological protection experience, the Tiggo 9 PHEV and Arrizo 8 PHEV showcased their long-range capabilities, low energy consumption, and external power supply functions. The vehicles’ range capabilities were fully displayed against Poyang Lake’s expansive waters and surrounding natural scenery. The Tiggo 9 PHEV, depending on configuration, offers an all-electric range of 100/170 km, with a total range exceeding 1,400 km. The Arrizo 8 PHEV also provides a total range of over 1,400 km when fully charged, with an all-electric range exceeding 127 km. This range capability allows drivers to enjoy the natural beauty while handling long-distance travel needs easily.

In the Poyang Lake ecological protection experience, both models’ external power supply functions were also put to good use. Whether for outdoor camping or other power-requiring scenarios, the vehicles’ external power supply functions provide stable electricity for various devices, allowing drivers to enjoy the natural surroundings with practical and convenient power solutions.

Through these immersive activities, the Tiggo 9 PHEV and Arrizo 8 PHEV once again demonstrated Chery’s leading position in PHEV technology with their excellent power performance, intelligent control systems, long-range capabilities, low energy consumption, and external power functions. Looking ahead, Chery will continue to uphold its brand values of green mobility, technological innovation, and family companionship, delivering more premium and eco-friendly automotive products to consumers.

Company: Chery Automobile Co., Ltd.

Contact Person: Chery Automobile

Email: cherybrand@mychery.com

Website: https://www.cheryinternational.com/

Country: China

City: AnHui

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